Official Documents

Texas Poker Malaysia Terms & Conditions – Platform Terms of Use

Before using the platform Texas Poker, please read and understand these Terms & Conditions in full. By registering or using any of our services, you agree to all the terms set out herein.

Updated: January 2026 Bahasa Melayu Malaysia

Core Principles of Texas Poker Terms & Conditions

Texas Poker's Terms & Conditions are built on a foundation of transparency and mutual protection — to safeguard you as a player and to ensure fairness across all aspects of our platform.

Clear Age & Eligibility Requirements

Texas Poker only accepts players aged 21 and above. Eligibility requirements are stated clearly and without ambiguity — we don't want you to be surprised after signing up.

Transparent Payment Policy

All deposit, withdrawal, and processing time conditions are stated clearly. Minimum deposit RM30, minimum withdrawal RM50, and withdrawal processing time of 10 minutes – no hidden fees.

Fair Bonus Terms

The wagering requirements for each bonus are stated clearly in plain language. texas poker does not hide bonus terms in fine print.

Player Data Protection

All your personal information is fully protected in accordance with the texas poker Privacy Policy. We do not sell or share your data with third parties without your consent.

Responsible Gaming Tools

Our terms cover your right to use betting limits, deposit limits, and self-exclusion options — along with Texas Poker's commitment to honour all such requests without question.

Terms Amendment Notification

Should Texas Poker make any amendments to these Terms & Conditions, all active players will be notified via email and in-platform notification at least 7 days before the changes take effect.

Important Note: By registering or continuing to use the Texas Poker platform, you confirm that you have read, understood, and agreed to all the Terms & Conditions set out below. If you disagree with any part of these, please discontinue use of the platform and contact our support team at support@texaspoker.click.

1

Eligibility & Account Registration

The Texas Poker platform is restricted to individuals who meet the following eligibility criteria. By registering an account, you confirm that you satisfy all of these requirements:

  • You must be at least 21 years old on the date of registration.
  • You are a valid Malaysian resident or citizen.
  • You are registering under your own name – registration on behalf of another person is not permitted.
  • You are not on a self-exclusion list or otherwise prohibited from using Texas Poker's services due to a previous account decision.
  • You have full legal capacity to enter into this binding agreement.

Each player is only permitted to hold one account only at texas poker. Registering multiple accounts under the same individual – whether using a different name, email address, phone number, or payment details – is a serious violation that may result in the closure of all associated accounts and the forfeiture of any remaining balances and bonuses.

Texas Poker reserves the right to request identity verification at any time, including copies of your ID, proof of address, or other relevant documents. Failure to comply with a verification request within the specified timeframe may result in temporary suspension or account closure.

2

Deposit & Withdrawal

Texas poker supports the following Malaysian payment methods for deposits and withdrawals: Touch 'n Go eWallet, GrabPay, DuitNow, FPX (Maybank2u and CIMB Clicks), ShopeePay, and Boost eWallet.

Deposit Terms:

  • The minimum deposit amount is RM30 per transaction.
  • All deposits are processed immediately upon receipt of payment confirmation.
  • Texas poker does not charge any additional fees for deposits – however, your eWallet provider may apply their own charges.
  • Only payment methods registered in your own name are accepted — deposits from third-party accounts are strictly prohibited.

Withdrawal Requirements:

  • The minimum withdrawal amount is RM50 per transaction.
  • All withdrawals are processed within 10 minutes to a registered Malaysian bank account or eWallet.
  • Withdrawals may only be made to the same payment method used for the deposit, except in circumstances approved by the Texas Poker support team.
  • Withdrawals will be held pending identity verification if it is your first withdrawal or if the amount requested exceeds a certain threshold.
  • Texas Poker reserves the right to suspend withdrawals for security review purposes or in cases of suspicious transactions until the investigation is complete.

All funds held in Texas Poker accounts are kept in a segregated trust account, separate from the company's operating funds, ensuring that player money is always secure and available for withdrawal at any time.

3

Betting & Game Rules

All betting and gaming activity on Texas Poker is subject to the following general rules as well as the specific rules for each game category:

  • Minimum and maximum bet limits vary by game type and are clearly displayed before you place a wager.
  • All confirmed bets are final and cannot be cancelled except under circumstances expressly permitted by the applicable game rules.
  • For Sports Betting, Texas Poker uses data from trusted sports information providers to determine results. Official results announced by the relevant sporting governing bodies — such as the Malaysia Super League, the Badminton World Federation (BWF), or the applicable e-sports league — are final.
  • In the event of a technical disruption during in-play betting, texas poker reserves the right to void any affected bets and refund the stake amount to the player's account.
  • The use of automation software, bots, or any unfair method to gain an advantage in gameplay is strictly prohibited and will result in account closure and forfeiture of balances.

For casino games, all tables and slot machines use a random number generator (RNG) that has been independently verified by a third party. The outcome of each round is independent and is not influenced by the results of any previous round.

Texas Poker reserves the right to void bets if a technical error is found to have affected the fairness of the odds offered, or if a player is found to have exploited a system vulnerability unlawfully.

4

Bonuses & Promotions

Texas Poker offers various bonuses and promotions from time to time to registered players. All bonuses are subject to the following terms unless otherwise stated in the specific promotion's terms:

  • Wagering Requirement: All bonuses must be converted to withdrawable cash by fulfilling the specified wagering requirement. This requirement is typically expressed as a multiple of the bonus amount – for example, "20x" means you must wager 20 times the bonus amount before a withdrawal is permitted.
  • Validity Period: Every bonus has a stated validity period. Any unused bonus or unfulfilled wagering requirement within that period will expire automatically.
  • One Bonus at a Time: Players may not claim two separate bonuses simultaneously unless otherwise stated in the relevant promotion's terms.
  • Bonus Abuse Policy: Texas Poker uses a smart detection system to identify betting patterns that are aimed solely at clearing wagering requirements with no genuine intent to play. Accounts found to be abusing bonuses may be terminated and bonus balances forfeited.
  • One Account Per Bonus: Each promotion is limited to one claim per player, per household, or per device. Attempting to claim the same bonus using multiple accounts is a violation of our terms.

Texas Poker reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Texas Poker's decisions regarding bonus-related disputes are final.

5

Account Security

You are fully responsible for maintaining the confidentiality of your Texas Poker account password and login credentials. The following are your security responsibilities as an account holder:

  • Do not share your password or login credentials with anyone, including family members.
  • Use a strong password that combines uppercase letters, lowercase letters, numbers, and symbols.
  • Enable two-factor authentication (2FA) in your account settings for an added layer of security.
  • Log out of your account after every session, especially when using a shared device.
  • Contact the Texas Poker support team right away if you suspect any suspicious activity on your account.

Texas Poker shall not be liable for any losses arising from unauthorised access to your account due to your failure to keep your login credentials confidential. However, we will cooperate fully in any investigation should you report such an incident to us.

Texas Poker will never ask for your password via email, text message, or any other communication channel. If you receive such a request from any party claiming to be Texas Poker, please disregard it and report it to us immediately.

6

Account Termination & Restriction

Texas Poker reserves the right to suspend, restrict, or close a player's account in the following situations:

  • Violation of any provision within these Terms & Conditions.
  • Fraud, money laundering, or any illegal activity involving a Texas Poker account.
  • Registration of multiple accounts by the same individual.
  • Bonus or promotion abuse.
  • Use of bots, automated software, or other unauthorised methods in gameplay.
  • Providing false information during registration or identity verification.
  • Bullying, threatening, or abusive behaviour directed at Texas Poker staff or other players.

If your account is closed due to a terms violation, Texas Poker reserves the right to forfeit all associated bonuses and bonus funds, and to withhold withdrawals until the investigation concludes. Any legitimate deposit balance (excluding bonuses) will be returned once the investigation is complete, except in cases of fraud or illegal activity.

You may also close your account at any time by contacting the Texas Poker support team. All cash balances (excluding bonuses that have not met the wagering requirement) will be returned to your registered payment method within 3 business days.

7

Responsible Gaming

Texas Poker is committed to responsible gaming. We believe online entertainment should be enjoyable – not a source of stress or financial hardship. The following responsible gaming tools are available to all Texas Poker players:

  • Deposit Limit: You can set daily, weekly, or monthly deposit limits in your account settings. Once a limit is set, it takes effect immediately and can only be increased after a 7-day waiting period.
  • Betting Limits: Set daily or weekly betting limits to keep your in-game spending in check.
  • Session Time Limit: Enable session time reminders to receive a notification once you've been playing for the duration you've set.
  • Temporary Self-Exclusion: Suspend your account for 24 hours, 7 days, 30 days, or 90 days. During this period, you will be unable to log in or place any bets.
  • Permanent Self-Exclusion: Permanently close your account if you feel you need to stop gambling altogether. This decision is irreversible.

Texas Poker only permits players aged 21 and above. If you suspect that a minor has accessed our platform, please contact us immediately at support@texaspoker.click.

If you or someone you know may be experiencing a gambling problem, please contact Talian Kasih 15999 for professional assistance. Further information on the tools and resources available can be found on the Responsible Gaming us.

8

Liability Limits

Texas Poker is not liable for losses arising from the following situations:

  • Internet or network disruptions on your end during an active gaming session.
  • Game or betting outcomes that have been confirmed and settled in accordance with the applicable rules.
  • Losses resulting from unauthorised access to your account caused by your own negligence in safeguarding your login credentials.
  • Changes in laws or regulations that affect the availability of texas poker services in certain regions.
  • Unforeseen events beyond Texas Poker's control (force majeure), including natural disasters, external infrastructure disruptions, and similar circumstances.

Texas Poker's total liability to any player shall not exceed the total amount deposited by that player in the 12 months preceding the claim. This liability excludes any bonuses or promotional credits.

Texas Poker provides an online entertainment platform intended solely for recreational purposes. We make no guarantee that the platform is suitable for any purpose other than those expressly stated.

9

Amendments to Terms & Conditions

Texas Poker reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. That said, we are committed to implementing changes in a transparent and responsible manner:

  • All active players will be notified of material amendments via email and in-platform notification at least 7 days before the amendment takes effect.
  • The latest version of the Terms & Conditions will always be available on this page, with the update date clearly indicated.
  • Continued use of the texas poker platform after the effective date of any amendment constitutes your acceptance of the revised terms.
  • If you disagree with any amendment, you have the right to close your account before the effective date and withdraw all remaining funds.

The last updated date for these Terms & Conditions is January 2026.

10

Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, the Texas Poker support team is available to assist you through:

  • Live Chat: Available 24 hours a day, 7 days a week within the Texas Poker platform — the fastest way to get an immediate response in Bahasa Malaysia.
  • Email: support@texaspoker.click – for detailed enquiries or formal complaints. Average response time is 24 business hours.

For complaints that cannot be resolved through standard support channels, you may request a formal review by emailing us at the address above with the subject line "Formal Complaint – [Your Account Number]". Texas Poker is committed to resolving all complaints within 5 business days.

These Terms & Conditions and all related agreements between players and Texas Poker are governed by and interpreted in accordance with the laws of Malaysia.

Understanding Texas Poker Terms & Conditions – Frequently Asked Questions

Many players who have just registered with Texas Poker ask us: "Do I really need to read all of that?" The answer is yes – but we understand that terms and conditions documents can feel lengthy and tedious. That is why we have structured the Texas Poker Terms & Conditions to be clear and easy to navigate, so you can quickly find the section most relevant to your question.

The most common questions we receive about our terms relate to bonus conditions. Many players come to us after negative experiences on other platforms that hide restrictive bonus terms in the fine print. At Texas Poker, we operate on a transparency-first basis — every bonus we offer comes with a clear explanation of wagering requirements, validity periods, and any applicable game restrictions. You won't be caught off guard by conditions you weren't aware of.

Another common question relates to the withdrawal process. Players often ask why their withdrawal is delayed despite our promise of a 10-minute turnaround. The answer is straightforward – in most cases, 10 minutes is accurate. However, certain situations require additional review, particularly for first-time withdrawals from a new account, large withdrawal amounts, or when our system detects patterns that require further verification to protect your account. In all such cases, our team will proactively reach out to update you on the withdrawal status and what is needed to expedite the process.

Texas Poker also frequently receives questions about its multi-account policy. This is an area we take seriously. One account per player is not merely a rule – it is a safeguard that ensures our bonus and promotion system is not abused, and that all players enjoy a fair experience. If you have a family member or housemate who also plays on Texas Poker, make sure you each use a different payment method and phone number to avoid your accounts being confused with one another.

Finally, we want to reaffirm Texas Poker's commitment to responsible gaming. This platform is for entertainment — and healthy entertainment means playing with money you can afford to enjoy, not money you need for other purposes. Set your limits, stick to them, and enjoy the experience of betting on Malaysia Super League football, BWF badminton, e-sports, and all the other games Texas Poker has to offer with complete peace of mind.

Frequently Asked Questions About Texas Poker Terms & Conditions

No. Texas Poker only permits one account per individual. Registering multiple accounts — whether using different names, phone numbers, email addresses, or payment methods — is a serious violation of our Terms & Conditions. This may result in the closure of all associated accounts and the forfeiture of all balances, including winnings. If you've forgotten your password or are having trouble accessing your existing account, please contact our support team via live chat or email at support@texaspoker.click.

Wagering requirements vary by bonus type and are clearly stated in each promotion's terms. Generally, the wagering requirement for Texas Poker deposit bonuses ranges from 15x to 30x the bonus amount. For example, if you receive a bonus of RM100 with a 20x wagering requirement, you must place a total of RM2,000 in bets before a withdrawal is permitted. Please read each promotion's terms carefully before claiming a bonus.

If your bonus validity period expires before you meet the wagering requirements, the bonus will automatically lapse and no remaining bonus balance will be credited. Your original deposit funds are not affected – only the bonus and any winnings derived from it will be removed from your account. We recommend setting a personal reminder for the expiry date of each bonus you claim.

Yes, you may request a withdrawal at any time. However, if you withdraw before meeting the wagering requirements for a bonus, the unfulfilled bonus balance will be automatically removed from your account. Your original deposit amount (non-bonus cash balance) can be withdrawn in full at any time without any restrictions.

If you are dissatisfied with a bet outcome, the first step is to contact the Texas Poker support team via Live Chat or email, providing the bet number, the relevant match, and the reason for your dispute. We will review the bet records and match data from our sports data provider within 24 working hours. If the dispute cannot be resolved at this stage, you may submit a Formal Complaint. Texas Poker's final decision following the review process is binding.

Understand Our Terms, Begin Your Journey at Texas Poker

Register for free today and enjoy a safe, fair, and transparent Sports Betting, Live Casino & e-sports experience – the Malaysian way.

Bahasa Melayu